Senior Business Solutions Analyst - CSP (VA847)
- Southampton
- Jersey
Carey Olsen is a leading offshore law firm providing legal services to clients across the globe. We combine deep sector knowledge with a collaborative approach to deliver practical, innovative solutions. Our Technology team plays a critical role in advancing the firm’s strategic goals by leveraging cutting‑edge platforms and tools to enhance efficiency and client service.
We are seeking a Senior Business Solutions Analyst with a focus on Corporate Services. The purpose of this role is to drive business improvement and operational efficiency by analysing business requirements, identifying technology-enabled solutions, and ensuring the successful delivery and adoption of systems, processes, and digital capabilities that support the Group's Corporate Services business strategic objectives.
Duties and Responsibilities include:
- Deliver and enhance business solutions, including workflow automation, system integrations, dashboards, and reporting.
- Partner with stakeholders to gather requirements and implement technology solutions that improve business performance.
- Support, maintain, and continuously improve Corporate Services applications and related systems.
- Troubleshoot issues, provide technical support, and drive permanent solutions to recurring problems.
- Manage system upgrades, releases, data processes, and business solution documentation.
- Build strong relationships with colleagues, stakeholders, and third-party suppliers, providing excellent customer service.
- Ensure compliance with technology governance, cyber security, and data privacy standards.
- Identify opportunities to improve efficiency, streamline processes, and reduce costs.
- Mentor team members and support the day-to-day management of Business Solutions resources.
- Contribute to recruitment activities and the ongoing development of the Technology function.
You should bring:
- Experience supporting a multi-jurisdictional corporate or professional services environment.
- Advanced Microsoft Excel and Microsoft Office skills.
- Experience using Power Automate and Power BI to deliver automation and reporting solutions.
- Strong problem-solving skills with the ability to apply technology to business challenges.
- Experience working within a technology or change management environment.
- Strong SQL skills.
- Exposure to system integrations, APIs, and workflow platforms (ideally Intapp) would be advantageous.
- Experience with data transformation and manipulation using T-SQL would be beneficial.
- A relevant degree, IT, or Project Management qualification, or a willingness to work towards one.
You'll thrive in this role if you are:
- Are proactive, motivated and enthusiastic, with a positive, customer-focused approach to your work.
- Have strong verbal and written communication skills and enjoy building effective relationships with colleagues and stakeholders.
- Are a natural problem solver who takes ownership and uses initiative to deliver practical solutions.
- Work well both independently and collaboratively within a team environment.
- Can effectively prioritise workloads, manage competing demands and perform well in a fast-paced environment.
- Demonstrate excellent organisational skills, professionalism and a willingness to go above and beyond to achieve outstanding results.
What we offer in return:
- 25 days’ holiday with the option to buy or sell up to 5 additional days per financial year
- Private medical insurance
- Permanent health insurance
- Life assurance (4x annual salary)
- Training and development support
Please click “Apply Now” to submit your CV for this role.